Royal Canin Australia

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We’re sorry you can’t find your favourite product.

Updated: 21 December 2018

Some ROYAL CANIN® products are temporarily unavailable, due to recent interruptions to our global supply chain.

We’re very sorry for any inconvenience this may cause.  The health and wellbeing of cats and dogs is our priority and we’re working very hard to get our high quality diets back in pets’ bowls as fast as possible.

Our ROYAL CANIN® products are manufactured in France and Austria and imported into Australia and New Zealand under strict requirements.  Worldwide, our products are made to the highest quality control standards.   

We have experienced significant delays in unloading containers of products at the border due to a recent change in Australian import requirements.  Please be assured there are no quality or food safety concerns.

Production at our factory in France has been disrupted from the widespread fuel protests in France. Major road blockades have restricted materials and products from entering or leaving our factory.

Production at our ROYAL CANIN® manufacturing site in France has now started to increase and we are working closely with our factory to resume normal supply to Australia as quickly as we can.

Need nutrition advice or an alternative product recommendation for your pet?

Contact us at: 

Product availability

We have containers arriving in to Australia every week however, as it takes some time for our products to make their way in to pet stores and veterinary clinics, we encourage you to check in with your local retailer or pet professional to find out when your favourite product will be available to purchase.

Transitioning your pet to a new diet

If you are transitioning your pet to an alternative diet, we recommend doing this over five to seven days to help avoid gastrointestinal upsets.

Dogs and cats’ digestive systems are more sensitive than ours, so it’s important to introduce a new diet gradually. By following the guidelines below, you can help your pet adjust to their new diet.

Changing your dog or cat's diet

How to transition your dog or cat's diet over 7 days

To read more about transitioning your pet to a new diet please click here.

As always if you have any concerns about the health of your pet please contact your veterinarian.

Need nutrition advice or an alternative product recommendation for your pet?
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