Royal Canin Australia Terms & Conditions Library Offers, Promotions & Competitions

Terms & Conditions Library

Offers, Promotions & Competitions

View specific offers, promotions and competitions terms and conditions.

If you need to contact us, or have any questions, please use the  online contact form or email our  pet health nutrition line.

Educ Digital Sampling Promotion

1. This offer (“Offer”) is made by Royal Canin Australia Pty Ltd, ABN 88 092 020 178, of Level 10, 15 William Street, Melbourne, VIC, 3000. (“Promoter”).

2. Offer available only to “Eligible Claimants”. An “Eligible Claimant” is an individual who is a resident of Australia aged 18 years, or older. Claiming the Offer constitutes acceptance of these terms and conditions.

3. To claim the Offer an Eligible Claimant must, between 12:00am on 1 September 2016 and 11:59pm 31 December 2016 (Melbourne local time), use a compatible browser to visit http://www.incrediblepet.com/dog-rewards and follow the directions there to provide the requested details, including the claimant’s valid email address.

4. The deal is one (1) free sachet of Educ dog nutritional supplement (“Free Sachet Deal”). An Eligible Claimant whose claim is accepted will be sent an email that includes one (1) voucher with the Eligible Claimant’s name and dog’s name and includes the Free Sachet Deal (“Free Sachet Voucher”).

5. The deal is 20% off your next ROYAL CANIN® dry dog food bag (excluding Veterinarian Therapeutic diets) (“Qualifying Product”) purchase (“20% Off Deal”). The Eligible Claimant will receive a second email from the Promoter after approximately one (1) week after receiving the Free Sachet Voucher that includes one (1) voucher with the claimant’s name and dog’s name and includes the 20% Off Deal (“20% Off Voucher”).

Redemption: The Free Sachet Deal may only be redeemed in a retail pet store or vet clinic in Australia (excluding premises located at a show or exhibition) by handing over a printed copy or showing the email with the Free Sachet Voucher immediately prior to the purchase of the Qualifying Product. Excludes Petbarn
and City Farmers.

Redemption: The 20% Off Deal may only be redeemed in a retail pet store or vet clinic in Australia (excluding premises located at a show or exhibition) by handing over a printed copy or showing the email with the 20% Off Voucher immediately prior to the purchase of the Qualifying Product. The 20% Off Deal only applies to the sale price at the time and place of the purchase of one (1) Qualifying Product.
Excludes Petbarn and City Farmers.

6. Limit of one (1) Free Sachet Deal and one (1) 20% Off Deal to each Eligible Claimant. Each Deal is not transferable and cannot be redeemed: (i) more than once (ii) for cash.

7. Both the Free Sachet Deal and 20% Off Deal must be redeemed by 31 December 2016.

8. PRIVACY: The Promoter (Royal Canin, we, us or our) collects your personal information via this entry form when you submit your claim for the Offer. We collect this personal information for the purposes of you claiming the Offer, and to send you marketing communications about our brands, products and/or services in the future. We may also use the personal information you give us for consumer care and research purposes, and for other purposes, as described in our privacy policy.

If we do not collect the personal information you have provided in the entry form, you may not be able to claim the and may not be able to receive communications about our brands, products and services which may be of interest to you. We may disclose your personal information to our family of companies and to our vendors or service providers. These companies may be based overseas, including in France or Singapore. We require these companies to comply with the Australian privacy laws that apply to your personal information.

Our privacy policy at http://www.royalcanin.com.au/footer/terms-conditions-library/privacy-policy contains information about:

a. How you may access the personal information that is held by us and seek correction of such information; and

b. How you may complain about a breach of the Australian Privacy Principles, or a registered privacy code that binds us, and how we will deal with such a complaint.

9. If you need to contact us, or have any questions, please use the online contact form or email privacy@effem.com or our pet health nutrition team
consumercare.anz@royalcanin.com or call 1800 622 969.

Royal Canin "URINARY CARE" Promotion

1. This offer (“Offer”) is made by Royal Canin Australia Pty Ltd, ABN 88 092 020 178, of Level 10, 15 William Street, Melbourne, VIC, 3000. (“Promoter”).

2. Offer available only to “Eligible Claimants”. An “Eligible Claimant” is an individual who is a resident of Australia aged 18 years, or older.

3. To claim a 50% Discount Voucher (“Voucher”), an Eligible Claimant must, during the period 1 March 2016 to 1 September 2016, inclusive (both Melbourne time), use a compatible browser to visit www.royalcanin.com.au/urinarycare and follow the directions there to provide the requested details, including the claimant’s valid email address.

4. An Eligible Claimant whose claim is accepted will be sent an email that includes ONE Voucher with the claimant’s name included and a unique 6 digit code (“Voucher Code”).

5. Redemption: A Voucher may only be redeemed:

i. for a 50% reduction in the sale price of ONE Royal Canin 2kg dry food product (the “Qualifying Product”) at the time and place of purchase. The maximum reduction is $18.98 inc GST (half the RRP of the Qualifying Product);

ii. on, or before, Saturday,1 October 2016 (local time in place of redemption);

iii. at the retail premises of a pet store in Australia (excluding any such retail premises located at a show or exhibition), by handing over a printed copy of the Voucher immediately prior to the purchase of a Qualifying Product;

iv. when purchasing a Qualifying Product from an Australian on-line retailer, by providing, when checking out, Voucher Code on the Voucher issued to the claimant.

6. Limit of one Voucher issued to each Eligible Claimant. Each Voucher is not transferable and cannot be redeemed: (i) more than once, (ii) for any product other than one 2kg pack of the Qualifying Product, or (iii) for cash.

7. PRIVACY: The Promoter (Royal Canin, we, us or our) collects your personal information via this entry form when you submit an entry to this promotion (Promotion). We collect this personal information for the purposes of your entry into the Promotion, and to send you marketing communications about our brands, products and/or services. We may also use the personal information you give us to provide prizes, for consumer care and research purposes, and for other purposes, as described in our privacy policy. 

If we do not collect the personal information you have provided in the entry form, you may not be able to submit a valid entry into the Promotion and may not be able to receive communications about our brands, products and services which may be of interest to you.

We may disclose your personal information to our family of companies and to our vendors or service providers. These companies may be based overseas, including in France. We require these companies to comply with the Australian privacy laws that apply to your personal information.

Our privacy policy at http://www.royalcanin.com.au/footer/terms-conditions-library/privacy-policy contains information about:

1. How you may access the personal information that is held by us and seek correction of such information; and

2. How you may complain about a breach of the Australian Privacy Principles, or a registered privacy code that binds us, and how we will deal with such a complaint.

If you need to contact us, or have any questions, please use the online contact form or email our pet health nutrition line.

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