Offers, Promotions & Competitions - Royal Canin
Royal Canin Australia Terms & Conditions Library Offers, Promotions & Competitions

Terms & Conditions Library

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Offers, Promotions & Competitions

View specific offers, promotions and competitions terms and conditions.

If you need to contact us, or have any questions, please use the  online contact form or email our  pet health nutrition line.

Current Promotions

Breed Health Nutrition

COMPETITION TERMS AND CONDITIONS OF ENTRY

  1. Information on how to enter and details of the Promotion form part of these Conditions of Entry. Entry into the Royal Canin Breed Health Nutrition Promotion is deemed to be an acceptance of these Conditions of Entry. Any entry not complying with these terms and conditions is invalid.
  2. The Promotion commences Monday 12th June 2017. Entries close at midnight (AEST) on Monday 31st July 2017.
  3. Entry is open to Australian residents only. Employees (and their immediate families) of the Promoter, or agencies or companies associated with this Promotion, are ineligible to enter.
  4. The Promotion is advertised online and in print in Australia only.
  5. To enter, an Eligible Entrant must, during the Entry Period, use a compatible browser to visit  http://healthypets.royalcanin.com.au and submit details as requested. A Voucher will be sent via Email and SMS once registration is complete.
  6. Entry into the Promotion is restricted to only one entry per person.
  7. Eligible Entrants who submit a valid entry in accordance with these conditions will receive an entry into the Prize Draw and a voucher for 20% off any purchase of one (1) of the following Royal Canin products:
    1. Canine Breed Health Nutrition diets included are: Beagle Adult, Boxer Junior, Boxer Adult, Cavalier King Charles Adult, Chihuahua Adult, Cocker Spaniel Adult, Dachshund Adult, French Bulldog Adult, German Shepherd Junior, German Shepherd Adult, Golden Retriever Junior, Golden Retriever Adult, Jack Russell Terrier Adult, Labrador Junior, Labrador Adult, Maltese Adult, Miniature Schnauzer Adult, Poodle Adult, Pug Adult, Rottweiler Adult, Shih Tzu Adult, and West Highland White Terrier Adult.
    2. Feline Breed Health Nutrition diets included are: British Shorthair Adult wet and dry, Maine Coon Adult wet and dry, Persian Adult, Ragdoll Adult, and Siamese Adult.
  8. All entries to the Promotion may be subject to verification by the Promoter. The Promoter will reimburse an entrant for any reasonable costs incurred in complying with this condition. An entrant MUST: deliver to the Promoter (by a means determined by the Promoter) copies of any other documents the Promoter may request establishing eligibility to enter or win, including evidence of age, puppy or kitten ownership, residence or identity. The Promoter may make one or more requests for such documents. Once the identity of documents available is established, an entrant must deliver requested copies within 7 days of being asked to do so. At the Promoter's request, an entrant MUST also, within 7 days of being asked, allow the Promoter to inspect and copy the original of any such document.
  9. The Promoter may, at its absolute discretion, declare any or all entries made by an entrant invalid if the entrant: (i) fails to establish their entitlement to enter the Promotion to the Promoter's reasonable satisfaction; or (ii) fails to produce items as required by condition 9 or produces items that, in the Promoter's reasonable opinion, are illegible, stolen, forged, reconstructed, altered, incomplete or tampered with in any way; or (iii) in the Promoter's reasonable opinion, tampers with the entry process or benefits from such tampering; or (iv) in the Promoter's reasonable opinion, submits an entry which is not in accordance with these Conditions.
  10. Entries that are or include obscene, offensive, defamatory, inappropriate, unsuitable, or infringing content as determined by the Promoter at its sole discretion will be deemed invalid, are not acceptable and not eligible to win. Entry into the competition is restricted to one entry only per person.
  11. The Promoter and its associated agencies or companies accept no responsibility for lost, late, stolen, damaged or misdirected entries. In addition the Promoter is not responsible for entries incorrectly completed/submitted or for problems experienced entering the competition due to technical issues (i.e. computer problems or internet connections).PRIZE DRAW AND PRIZES
  12. The random Prize Draw will be held from all entries received during the Entry Period at 3:00pm (AEST) on 2 August 2017 at 15-33 William Street, Melbourne, Victoria. Winners from South Australia will have their name/s published on  http://www.royalcanin.com.au/footer/terms-conditions-library/offers-promotions-competitions.
  13. The ten (10) Eligible Entrants who submitted the ten (10) valid entries drawn in the Prize Draw will each win a Prize. Each Prize is: twelve (12) months of the appropriate Royal Canin feline or canine Breed Health Nutrition dry or wet product.
    1. The approximate RRP value of each potential prize pack is as follows:
      Canine: Beagle Adult 12kg bag x 7 $861.00; Boxer Adult 12kg bag x 13 $1599.00; Boxer Junior 15kg bag x 4 $1845.00; Cavalier King Charles Adult 7.5kg bag x 6 $540.00; Chihuahua Adult 1.5kg bag x 10 $300.00; Cocker Spaniel Adult 3 kg bag x 23 $920.00; Dachshund Adult 7.5 kg bag x 5 $450.00; French Bulldog Adult 3kg bag x 18 $720.00; German Shepherd Adult 12kg bag x 15 $1845.00; German Shepherd Junior 12 kg bag x 16 $1968.00; Golden Retriever Junior 12kg bag x 12 $1476.00; Golden Retriever Adult 12 kg bag x 13 $1599.00; Jack Russell Terrier Adult 3 kg bag x 19 $760.00; Labrador Retriever Adult 12kg bag x 4 $1722.00; Labrador Retriever Junior 12 kg bag x 14 $1722.00; Maltese Adult 1.5 kg bag x 14 $420.00; Miniature Schnauzer Adult 3kg bag x 13 $520.00; Poodle Adult 7.5 kg bag x 6 $540.00; Pug Adult 3kg bag x 15 $600.00; Rottweiler Adult 12 kg bag x 18 $2214.00; Shih Tzu Adult 1.5kg bag x 23 $690.00; West Highland White Terrier Adult 3kg bag x 14 $560.00.

      Feline: British Shorthair Adult 4kg bag x 6 $360.00; British Shorthair Adult Wet cartons x 31 $781.20. Maine Coon Adult 10 kg bag x 3 $405.00; Maine Coon Adult Wet cartons x 31 $781.20. Persian Adult 10kg bag x 2 $270.00; Ragdoll Adult 10 kg bag x 3 $405.00; Siamese Adult 4kg bag x 5 $300.00.

    2. The product provided is determined by the breed outlined by the Eligible Entrant in their entry form.
    3. Product quantity provided is based on the recommended feeding guide on the product, appropriate to the cat or dog's weight and exercise level.
    4. Canine Breed Health Nutrition diets included are: Beagle Adult, Boxer Junior, Boxer Adult, Cavalier King Charles Adult, Chihuahua Adult, Cocker Spaniel Adult, Dachshund Adult, French Bulldog Adult, German Shepherd Junior, German Shepherd Adult, Golden Retriever Junior, Golden Retriever Adult, Jack Russell Terrier Adult, Labrador Junior, Labrador Adult, Maltese Adult, Miniature Schnauzer Adult, Poodle Adult, Pug Adult, Rottweiler Adult, Shih Tzu Adult, and West Highland White Terrier Adult.
    5. Feline Breed Health Nutrition diets included are: British Shorthair Adult wet and dry, Maine Coon Adult wet and dry, Persian Adult, Ragdoll Adult, and Siamese Adult.
  14. Ten (10) provisional winners will be drawn and recorded during the Prize draw in the event that an invalid or ineligible entry is drawn or a Prize is unclaimed ("Reserve Provisional Winners").
  15. The value of the prize is accurate at the date of commencement of the Promotion. The Promoter accepts no responsibility for any variation in the value of the prize after that date. The prize cannot be transferred, exchanged or redeemed for cash. Where a prize is unavailable, the Promoter retains the right to substitute the prize with a prize of equal or greater value.
  16. The maximum total value of all prizes is RRP AUD $22,140.WINNERS
  17. Prize winners must claim their prize by 18/08/2017. Subject to any relevant directions given under legislation regulating the Promotion, if any Prize is not claimed by 18/08/2017, the Promoter will re-award the Prize to a Reserve Provisional Winner, or if necessary carry out a re-draw commencing at 1pm on 21/08/2017. Any such new winner/s will have their name/s published on  http://www.royalcanin.com.au/footer/terms-conditions-library/offers-promotions-competitions no later than 22/08/2017 for a period of at least 28 days.
  18. The Promoter's decision is final.
  19. The Promoter and their associated agencies and companies associated with this promotion will take no responsibility for the prize lost or damaged in transit.
  20. If for any reason this Promotion is not capable of running as planned, the Promoter reserves the right in its discretion to modify the terms of the Promotion including the prizes and these Conditions of Entry.
  21. Any tax liability arising as a result of accepting any prize is the responsibility of the winner.
  22. The Promoter and associate agencies accept no responsibility for any breach of contract or any infringement or other violation of copyright or any other intellectual property rights or proprietary rights through the acceptance of entries into this contest and each entrant takes full responsibility for any such claims made in relation to their entry.
  23. By submitting an entry, each entrant agrees to assign all rights of the entry to the Promoter and consents to the Promoter using the entry in any manner the Promoter wishes (including modifying, adapting or publishing the entry in whole or in part or not at all), by way of all media, including, without limitation, posting and promoting their entry (whether in original form or a modified or adapted by the Promoter as permitted under this paragraph) on the Promoter's newsletters and website without payment to the entrant (of royalties, compensation or otherwise).
  24. All entries become the property of the Promoter. The entrant hereby assigns irrevocably to the Promoter all right, title and interest (including without limitation the entire copyright, including but not only a present assignment of future copyright) to the results and proceeds of the entrant's contribution to the Promotion including but not limited to any copyright in the entry sent to the Promoter within the meaning of the Copyright Act 1994 incorporated therein in which the entrant owns copyright.
  25. The Promoter and the agencies and companies associated with this Promotion will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this Promotion or accepting or using a prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
  26. Should an entrant's contact details change during the promotional period, it is the entrant's responsibility to notify the Promoter. A request to access or modify any information provided in an entry should be directed to the Promoter.
  27. By entering this promotion, each participant consents to the Promoter using the entrant's personal information to administer the Promotion and disclosing the entrant's personal information to organisations that assist the Promoter with administering the Promotion and announcing the winner, and to third parties as required by law (including authorities that regulate this Promotion). Royal Canin (Royal Canin, we, us or our) collects your personal information via this entry form when you submit an entry to this promotion which includes your registration in the ROYAL CANIN® Healthy Pets Club (Promotion). We collect this personal information for the purposes of your entry into the Promotion, and to send you marketing communications about our brands, products and/or services. We may also use the personal information you give us to provide prizes, for consumer care and research purposes, and for other purposes, as described in our privacy policy.

    If we do not collect the personal information you have provided in the entry form, you may not be able to submit a valid entry into the Promotion and may not be able to receive communications about our brands, products and services which may be of interest to you. We may disclose your personal information to our family of companies and to our vendors or service providers. These companies may be based overseas, including in France. We require these companies to comply with the Australian privacy laws that apply to your personal information.

    Our privacy policy at  http://www.royalcanin.com.au/footer/terms-conditions-library/privacy-policy contains information about:

    • How you may access the personal information that is held by us and seek correction of such information; and
    • How you may complain about a breach of the Australian Privacy Principles, or a registered privacy code that binds us, and how we will deal with such a complaint.
  28. If you need to contact us, or have any questions, please use the  online contact form or email our  pet health nutrition line.
  29. Entrants can access and correct the personal information the Promoter holds about them by contacting the Promoter (or Royal Canin Australia Pty Ltd 1300 301 420).
  30. The Promoter is Royal Canin Australia Pty Ltd (ABN 88 092 020 178) (Level 10/15 William Street, Melbourne VIC 3000).

Permit Numbers: ACT: ACT TP 17/01064NSW: LTPS/17/14800, SA: T17/1002.

VOUCHER TERMS AND CONDITIONS OF ENTRY

  1. Discount voucher is valid for single use only, to receive 20% off RRP (as stated by participating speciality pet retailer or online pet store). Discount is not available in conjunction with any other offer. Voucher must be presented at time of purchase (in speciality pet retailers) or unique code used with online retailer and correct promotional code must be entered when purchasing via online pet store. Voucher and discount only apply to purchase of Royal Canin canine and/or feline Breed Health Nutrition dry and wet diets. The voucher is valid from 12th June 2017 and expires 30th September 2017.
  2. Registration commences Monday 12th June 2017. Entries close at midnight on Monday 31st July 2017.
  3. Online registration via  http://healthypets.royalcanin.com.au and submit details as requested.
  4. Requires use of a printer (to print voucher), internet access, use of a valid email address and the web form filled in with Royal Canin.
  5. Vouchers are not available by post.
  6. Vouchers expire and must be redeemed by close of business Saturday 30th September 2017.
  7. Photocopies of vouchers will not be accepted.
  8. One voucher per person per household for redemption.
  9. Not to be used in conjunction with any other Royal Canin offer.
  10. Open to residents of Australia only.
  11. Open to persons aged 18 or over only.
  12. No cash alternative.
  13. Non-transferable.
  14. PRIVACY: The Promoter (Royal Canin, we, us or our) collects your personal information via this entry form when you submit your claim for the Offer. We collect this personal information for the purposes of you claiming the Offer, and to send you marketing communications about our brands, products and/or services in the future. We may also use the personal information you give us for consumer care and research purposes, and for other purposes, as described in our privacy policy.

    If we do not collect the personal information you have provided in the entry form, you may not be able to claim the and may not be able to receive communications about our brands, products and services which may be of interest to you. We may disclose your personal information to our family of companies and to our vendors or service providers. These companies may be based overseas, including in France or Singapore. We require these companies to comply with the Australian privacy laws that apply to your personal information.

    Our privacy policy at  http://www.royalcanin.com.au/footer/terms-conditions-library/privacy-policy contains information about:

    1. How you may access the personal information that is held by us and seek correction of such information; and
    2. How you may complain about a breach of the Australian Privacy Principles, or a registered privacy code that binds us, and how we will deal with such a complaint.

    If you need to contact us, or have any questions, please use the  online contact form or email  privacy@effem.com or our pet health nutrition team  consumercare.anz@royalcanin.com or call 1800 622 969.

  15. 20% off voucher is only valid on one of the following Royal Canin breed specific dry and wet products (all bag sizes):
    1. Canine Breed Health Nutrition diets included are: Beagle Adult, Boxer Junior, Boxer Adult, Cavalier King Charles Adult, Chihuahua Adult, Cocker Spaniel Adult, Dachshund Adult, French Bulldog Adult, German Shepherd Junior, German Shepherd Adult, Golden Retriever Junior, Golden Retriever Adult, Jack Russell Terrier Adult, Labrador Junior, Labrador Adult, Maltese Adult, Miniature Schnauzer Adult, Poodle Adult, Pug Adult, Rottweiler Adult, Shih Tzu Adult, and West Highland White Terrier Adult.
    2. Feline Breed Health Nutrition diets included are: British Shorthair Adult wet and dry, Maine Coon Adult wet and dry, Persian Adult, Ragdoll Adult, and Siamese Adult.
  16. Not redeemable against Royal Canin products sold in pet stores or on Royal Canin veterinary products not listed on the voucher. All other Royal Canin diets are excluded from the promotion.
  17. Only valid in pet stores and participating online retailers.
  18. Voucher must be presented at time of purchase (in speciality pet retailers) or correct and unique promotional code must be entered when purchasing via participating online retailer.
  19. Not valid at shows or exhibitions.
  20. While stocks last.
  21. Royal Canin reserves the right to end this activity at any point at its discretion.
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